Hotel Zena, a Viceroy Urban Retreat
Reservations:
+1-833-728-2041Amenities and Facilities
Restaurants
Restaurants
Enjoy a delicious meal at this welcoming restaurant, offering a variety of dishes to suit every taste. Whether you want a quick bite or a full dining experience, the menu has something for everyone. Ask the staff about opening hours and daily specials.
Amenities
Pet Friendly
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
All amenities
Accessibility
Auditory guidance
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Activities
Bicycle rental
Pool table
Temporary art galleries
Bathroom
Free toiletries
Private Bathroom
Shower
Bedroom
Linens
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Kids' meals
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Hotel policy
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are allowed on request. No extra charges.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not needed) and costs USD 51 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 14 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
JCB,
Diners Club,
Discover,
Mastercard,
Visa,
American Express,
Maestro,
Carte Blanche,
UnionPay
This property does not accept cash.
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